Hospitality Industrial R elations

Find out who we are.

Our Mission

To advocate for hospitality sector businesses in their labour relations and assist through education and guidance.


Where We Started

HIR originated as an arm of the British Columbia Hotel’s Association (BCHA).  Its role was solely focused on acting as the bargaining agent for BCHA members in collective agreement negotiations. In 1987, HIR was incorporated as a society and has since been committed to helping businesses in the hospitality sector maintain great labour relations with their employees and unions. Today HIR serves its members through collective agreement negotiation, advice and guidance on all aspects of collective agreement administration, education seminars, advocacy at the Labour Relations Board, grievance procedures, and arbitration hearings.

We provide employers with expertise and background in dealing with labour relations issues specific to the hospitality sector. This is crucial in the area of collective agreement administration where employers need advice that is based on the bargaining history behind specific provisions of agreements, past practice, and the realities of the workplace. In terms of dispute resolution, HIR has remained at the forefront by offering its members the options of expedited arbitration procedures that reduce the high costs and delay experienced with the traditional arbitration model.

The philosophy underlying the existence of HIR principally rests on the fact that employers can bargain from a greater position of strength when allied in one group. This prevents unions from singling out weaker employers in the industry in order to gain concessions that are then tabled as “industry standards” in subsequent negotiations.


Where We’re Going

We’re always improving our services and how we can help our members get the best help they need. HIR has a team of labour relations professionals that guide owners, managers and supervisors to better results. In addition to the core services of bargaining and representing employers at arbitrations, mediation and grievance procedures, HIR has:

  • Training opportunities targeted at people managers in hospitality
  • Assistance with WorkSafeBC issues
  • Assistance with disability claims and attendance management
  • Assistance with all employee issues – big and small

We work with our members to proactively avoid “big problems” in the future.

The Teams

Labour Relations

HIR has contracted HR West Consulting Ltd. to provide all labour relations services to our members.

Kevin Woolliams

Lead HIR Consultant

Tim Dolinski

Senior LR Consultant

Dorothy McEwan

LR Consultant


Chantel Wellman

LR Consultant



The BCHA keeps the society and Board running smoothly, so the labour relations team can stay focused on servicing member needs.

Board of Directors

The governance of HIR comes from a group of dedicated and experienced hospitality sector veterans, including representation from BCHA.

Bill Thompson

General Manager
Best Western Premier Chateau Granville

Peter Enders

Director of Human Resources
Larco Hospitality/Sheraton Airport Hotel

Darren Simpson

General Manager
The Burrard

Brenda Ollis

General Manager
Chateau Victoria

Mark Reynolds

VP Human Resources
Canlan Icesports

Bryan Pilbeam

General Manager
Hotel 540

John Kearns

General Manager
Sheraton Vancouver Guildford Hotel

Kris Szylowski

General Manager
Holiday Inn & Suites Vancouver Downtown

Julie Wright

Director of Human Resources
Inn at Laurel Point

Barry Zwueste

St Eugene Golf Resort Casino

Chris Perna

General Manager
Hilton Vancouver Metrotown

David McQuinn

General Manager & Board Chair
Tourism Prince George

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